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Cloud Computing for Small Business: Is It Right for You?

cloud computing, business cloud computingCompanies are switching away from traditional IT departments in vast numbers. Instead, many of these small and medium-sized businesses are transferring the management of their computer systems and networks to the cloud. Cloud service providers can take care of everything from running your network to providing your employees with the highest-quality software available.

However, cloud computing is not right for all businesses and you should put careful thought into the matter before making a drastic change in your tech policy. Here are a few things to consider when deciding whether or not cloud computing is right for your business: Read More…

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Big Data Tactics to Maximize Small Business Profit

The old approach to sales had you pitching to everyone that fogged a mirror. It’s ineffective and annoying. It also kills your morale. How many times can you get the phone slammed down on you before you feel like the floor of a taxi cab? Sure, you’ve grown thick skin, so you don’t mind it quite as much. Still, there must be a better way to spend your time. After all, what’s the profit on a sale you almost make? Smart use of Big Data helps business owners make better decisions and improve the bottom line. Read More…

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5 Technologies for Stellar Social Customer Service

A recent VentureBeat report found that while 62 percent of consumers use Twitter, Facebook and other channels to broadcast service complaints, and yet a vast majority of those messages never receive a response. This can turn into serious losses for your company, particularly if particularly negative comments are left unaddressed.  So how can you capitalize on today’s technology to deliver superior customer service? Read More…

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Data Migration: Oracle vs. Open Source

Making a data migration of business information from Oracle to another software is an involved process. Small businesses that are displeased with Oracle’s performance or the expense of licensing and support will find many options available in other relational database management systems. However, you must consider that not all databases will meet your needs. Before completing that transition, it’s essential to consider your needs as a small business and how a new database will meet them. Read More…

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