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Resurrecting Repeat Business with Stale Client Accounts

Have you been having a good year selling?  Maybe you’ve had a good couple of years, landing new accounts faster than your office buddies can parrot, “Whazzzzuppppp!”  Great.  How healthy is your repeat sales pipeline?  You know, the sales where existing clients come to you for more of your stuff (goods or services), where the cost of the sale is much lower because rapport and trust were already established, the easy sales.  You’re hesitating.  Do you mean to tell me that your repeat sales pipeline isn’t full?  How embarrassing for you. 

Don’t feel so bad.  Sometimes we all get so busy prospecting and closing new deals that we neglect current accounts or even lose once solid business because we haven’t paid that customer a visit in a while.  This business need not be lost forever.  Here are a few quick tips to get your foot back in the door of lost accounts and open the floodgates to your repeat sales pipeline. Read More…

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Discovering Consultative Sales: B2B Selling Process Tips

In 2011 and beyond, the art of selling has gotten a lot more complicated.  The public has become conditioned to having their own ice cream flavors and stars named after them.  This can’t help but translate to the decision makers in business.  With so much emphasis on “ME”, you need to learn what the customer wants specifically by Discovering Consultative Sales, vital to the B2B Selling Process.

Picture this: you are at your best prospect’s company trying to find sales for your products and services.  You’re dressed to kill in your best suit; even the coffee stain you got this morning when gesturing to a passing motorist is camouflaged in your paisley tie.  You’re ready.  Then why are you so nervous when you begin your presentation, sensing failure with this prospect like you’ve seen so many times before?  Why don’t you believe she’ll see the value in what you’ve got to offer?  It could just be because you are forcing the B2B selling process instead of discovering sales opportunities.  There is a critical difference.

Like you, I believe I am always selling something.  I’ve rationalized that SELL is not a four-letter word in the colloquial sense.  Read More…

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